About Betsafe

Welcome to Betsafe, a Canadian-facing online casino and sportsbook that has been part of the iGaming landscape since 2006. We operate under NetPlay Malta Limited, a company registered in Malta that serves players outside the European Union, including our valued community across Canada. As a proud member of Betsson Group, listed as Betsson AB on Nasdaq Stockholm, we bring nearly two decades of gaming expertise, financial stability, and a genuine commitment to responsible entertainment to every player who joins us.

Who We Are

At Betsafe Casino, we pride ourselves on offering a trustworthy, well-regulated casino experience tailored to Canadian players outside Ontario and Alberta. Our casino operates under a Malta Gaming Authority licence (MGA/CRP/1117/2025), issued on 16 October 2025, which permits us to provide Type 1, Type 2, and Type 3 gaming services. This licence reflects our ongoing dedication to fair play, transparent operations, and player protection standards recognised throughout the global gambling industry.

Our platform is built on NetEnt's casino technology, giving Betsafe Casino a smooth, reliable foundation for everything we offer, from spinning reels to live dealer tables. We do not provide poker to Canadian residents, and we clearly outline which services are restricted in specific regions, so you always know exactly what is available to you when you register with us through our simple Betsafe Casino sign up process.

Our Game Selection

When you explore Betsafe Casino online, you will find over 2,500 games curated from some of the industry's most respected studios. Our library includes titles from Microgaming, Play'n GO, Games Global, Pragmatic Play, Greentube, Novomatic, IGT, iSoftBet, SG Digital, Nyx, Yggdrasil, GamesInc, and more. Whether you enjoy classic pokies, video poker, scratch cards, roulette, blackjack, craps, or progressive jackpots, our casino delivers variety without compromising on quality.

We also feature an extensive live casino section powered by Evolution, Playtech, Authentic Gaming, Ezugi, Betgames.tv, and Pragmatic Play. Our live dealer games run under each provider's own MGA licence, giving you an authentic, professionally regulated experience whether you're playing roulette, blackjack, baccarat, poker-style games, or interactive game shows. Betsafe live casino tables are available around the clock, letting you enjoy real-time gaming whenever it suits you.

For players chasing bigger wins, our jackpot offering includes the Mega Moolah network, capable of paying out several million euros to a single lucky winner, alongside more than 150 daily jackpot games with prizes typically ranging from €5,000 to €6,000, dropping at a set time each day. These progressive jackpots, sourced from GamesInc, Greentube, Novomatic, IGT, iSoftBet, NetEnt, Pragmatic, SG Digital, Nyx, and Yggdrasil, are available exclusively in real-money play.

Bonuses and Promotions

We welcome new players with a generous Betsafe Casino bonus package: 100% of your first deposit up to $1,000, plus 250 free spins on Sweet Bonanza, when you deposit $20 or more. This Betsafe casino bonus must be claimed with your first deposit and expires 14 days after registration. Our wagering requirement is 30x within 14 days, with a maximum bet of $12 per round. Free spins arrive gradually, starting with 50 on your first deposit and continuing with 20 per day over the following 10 days.

Beyond the welcome offer, we run an ongoing calendar of promotions. Sports bettors can take part in our Ultimate Champions Leaderboard, worth $150,000 across 3,000 cash prizes, or the Beat the Odds Leaderboard, offering $75,000 in prizes. We also run $30,000 Weekly Prize Draws, a European Football Free Bet worth $30, Parlay Insurance up to $45 a day, and Soccer Parlay Boosts up to 70%. For casino enthusiasts, we offer the Betsafe Million, the Mega Cash Challenge splitting $225,000 among 3,000 winners, Games Global Cash Drop worth $75,000, and our $15,000 Cash Race on live casino games.

Our loyalty programme rewards consistent play through Level UP, which grants up to 140 free spins across five levels of slot activity, and Bonus UP, which rewards live casino wins across four progressive levels. We designed these programmes to recognise our most engaged players with meaningful, ongoing value.

Payments and Security

We support a range of deposit methods for our Canadian audience, including Visa, Mastercard, Maestro, Trustly, Skrill, Neteller, Paysafecard, bank transfer, and Apple Pay, depending on local availability. Please note that Skrill and Neteller deposits do not qualify for our welcome bonus. Our minimum deposit is $20 for bonus eligibility, while the site-wide minimum sits at €10 or its equivalent in your account currency.

When it comes to Betsafe withdrawal requests, we process payouts within 24 hours of your request, with funds typically arriving via Neteller and Skrill instantly, Trustly within moments to most banks, and card or bank transfers within two to seven banking days. Our withdrawal limit stands at €50,000 per 24 hours unless we've agreed to a higher amount, and we keep all customer funds in a segregated bank account for added protection. We may request identity verification once your deposits reach €2,000 in a single transaction or across a rolling 180-day period.

Mobile Access and Platforms

We know convenience matters, which is why we've built Betsafe Casino to work seamlessly across desktop, mobile browser, and our dedicated Android app. There's no need to download anything to play from your phone's browser, though our Betsafe casino app offers an even smoother experience for Android users who prefer a native install. We continue refining our mobile platform so that betting, live casino play, and slot spinning feel just as sharp on a smartphone as on a desktop screen.

Customer Support

Our support team is available 24/7 via live chat and email, with an average chat response time of just 30 seconds. We communicate in English, Swedish, Norwegian, Danish, Finnish, Estonian, Latvian, Lithuanian, and Polish, reflecting our international roots as part of Betsson Group. You can reach us directly at support-en@betsafe.com, and if you ever feel your concern needs further attention, our escalation team at csmanagement@betsafe.com is ready to help. For urgent matters, our Betsson Group switchboard is available at +356 2260 3300.

Our Commitment to You

We built Betsafe on the principle that entertainment should always come with accountability. Every game, bonus, and payment process we offer is designed with fairness, transparency, and player protection in mind. Players must be 19 years old or the legal age required in their province, whichever is greater, and we take our responsibility to promote safer gambling practices seriously.

Whether you're here for sports betting, live dealer tables, jackpot slots, or our ever-expanding promotions calendar, we're glad to have you at Betsafe Online Casino. We remain focused on delivering a licensed, secure, and enjoyable environment for our Canadian community, backed by the resources and experience of Betsson Group.

Content updated: September 22, 2026